Disaster!
I am not happy at all. My hosting company managed to give me 27 hours of downtime. They had a power cut which caused the server to fail, apparantly a fuse in a power strip blew (why don’t they use dual power supplies?). When the server came back up there was file system corruption which meant they had to run fsck and because the storage device is so large this took nearly 27 hours to complete (why aren’t they using a journaling file system?).
It’s particularly annoying because one of the factors the search engines take into account is reliability of the site so this incident will have given a knock to my marketing campaign in addition to annoying my users/potential users.
This has shaken my faith in the whole VPS idea. As soon as I can justify it I’m going to move to my own dedicated server. I’ll probably stick with Jaguar PC because their support has been good.
The only positive thing to come out of all of this is that quite a few people did email to ask what had happened - so it’s good to know that there are people out there who care about the site.